Despite a heavy downpour and the stress of a flat tire, I arrived at Auto Paddock without an appointment and was immediately welcomed by David. He was incredibly friendly and efficient, patching my tire in record time. David took the time to patiently explain the issue, ensuring I could get back on the road safely and smoothly. Overall, it was an exceptionally pleasant experience; even though it was a last-minute emergency, I was met with genuine care and highly professional service

I live in LA BUT the team at The Auto Paddock made it so easy and seamless from the moment I contacted them about the car. They were also able to take the car for a PPI of my choice. They updated me as it went regarding the car. (Drop off & pick up for PPI, and any issues the car had and when the fix would be done) They were also very accommodating when I arrived to SFO and came to their store, paperwork was ready to go, I was on my way within 30mins. No hassle no games . The best! Thank You so much !

Came in for a wheel alignment, oil change and overall maintenance. Roger quoted me a great price which I appreciated. Inspection showed that I needed new rear brake pads, and Tony gave me a fair deal on their installation. Overall great service.

Certified legends. Very competent and timely team running a great shop. Would recommend any friend buys their car here.

I bought a Vespa with a sidecar from The Auto Paddock and Sheldon. The bike was well represented and Sheldon was more than patient with me during the transaction while I did my diligence. Thank you so much guys!

Highly recommended if you're looking to get some new tires, couldn't be happier with the fast shipping to their store. Don't hesitate to contact Tony Wu. I ordered 2 sets of Falken tires from him and never disappoints.

TLDR; The reviews don’t lie, Tony and Sheldon really go above and beyond to answer questions about their cars, with excellent customer care before and after purchase. Now onto the lengthy bit, new (and used) car dealerships in America are generally described as slimy, pushy, unsavory places to be. You would constantly be on the lookout for any scams the salesman or finance guy would try to pull, things like hidden fees, or garbage products that are stuck to the car with no opportunity to remove them, essentially forcing you to purchase it. You may also run into the snobbish attitude and uninviting atmosphere when you step into a dealership. I believe most car shoppers have seen this type of behavior from at least one dealer in their search. Not so with auto paddock. From the first conversation over the phone, they were extremely helpful and went above and beyond, reaching out to the previous owner to get answers about the car’s mods and maintenance. They are also quick over text, I never felt that my inquiries went unaddressed, with responses within 30 minutes. They did not waste my time with the paperwork either, I simply arranged for a time to come in, signed off, drove off. No warranties to push, no garbage to sell. No unnecessary haggling to remove garbage fees. Even after purchasing the car, they’ll still look out for you if there were any issues that they missed. Tony stands behind any vehicle he sells and does what he can to help if issues arise. I would definitely recommend a friend to purchase a car from The Auto Paddock. *(the previous owner was a friend of the dealer, not every car in their lot would have an easily accessible previous owner to bombard with questions, so ymmv.)*

You know that feeling when you step into a dealership and you feel out of place and, in some cases, being taken for a dummy? Well you definitely won't get that here. I'm reviewing simply on the fact that the vibe is soooooo kick back. I met Sophia and Sheldon and it felt like I was visiting some friends. They have a wall of Hot Wheels. A f*cking wall. I give 5 stars on that alone. Maybe I'll stop in next time to just bring them beer and food so I can just hang out lol

I had a great experience with the guys at Auto Paddock. They are very professional and have very fair prices. I would highly recommend.

Sheldon is a good guy. Best car buying experience ever. Knowledgeable, thorough, and honest. Highly recommend.

Tony and Sheldon were awesome to work with. Nice, laid back car enthusiasts that let me browse their cars and do my thing. I came in to look at a 911 Carrera S, ended up also driving their BMW M2 Competition and a week later the M2 was in my garage. They have an excellent selection of fairly priced enthusiast cars, and frankly it's just more fun to buy from bona fide "car guys". They also were great in accommodating my request for a PPI, driving the car to and from the BMW dealership and keeping me posted on its status. A+ experience here and I would absolutely buy another car from them.

I bought a 2020 Lexus IS 350 for my son, he absolutely loves it. Sheldon & Tony was very helpful and super friendly. They are not the typical or ordinary car salesmen, they are very honest, knowledgeable, very transparent about everything, no pressure buying car there. They answer all my concerns about the car, finance process, and insurance. The whole process is super easy and stress free. They are absolutely amazing! This is a five star experience, will definitely refer all my family and friends to The Auto Paddock.

This has been the best dealership experience I’ve had. Purchasing a used car can be daunting but Tony and Sheldon made the experience as easy as possible. I drove over 6 hours to pickup and trade in a car. It was well worth it. Since the beginning Tony and Sheldon were respectful, communicative and transparent. I will definitely consider making future car purchases with them.

I know, the stars seem way too high for a car dealership - let alone a USED car dealership. But I gotta say these guys are legit. Sheldon, Tony, & the gang just love cars and connecting people with these super cool finds. They put an emphasis on service that is refreshingly genuine, and straight up honorable (I know, right? Honorable? A car dealership? Yeah.) I traded in my car for a beautiful gem of a car & they made the process super simple and easy. They even walked me through all the paperwork, taking their time to explain things, no pressure at all, no upsells, just integrity. They care that you get the best deal on the market, and they want you to be friggin stoked on your new ride. The level of service here is an experience all on its own. They even helped me out after I bought my car when I was worried about some strange sounds. They invited me to bring it back to the shop so they could check it out - such a huge help - and frankly, this is why I specifically chose the word "honorable." Oh, but keep in mind, when I say "best deal on the market," their stock is mostly rare stuff, so if you're just looking for a car that goes and checking kbb for pricing comparisons, this may or may not be your spot (lol but stop by anyway for the experience, I'm tellin' you it's like no other, and hey, you never know what they're gonna have in stock!).

This is a legitimate 5 star business. Sheldon and Tony provided an exceptional experience not found anywhere else in the used car market. Completely stress free, friendly, responsive, and without the slimy tactics littered across modern car dealers. They are on my radar for any future car shopping! Highly recommend you visit the Auto Paddock!

Tony and Sheldon were very helpful in helping me source my BMW M3 and Porsche. They provided me with insightful guidance on the car market, and took the time to help me choose the right cars for my needs. In addition, they also assisted me in selling my daily driver.

I was in search for a new used car and was recommended to visit The Auto Paddock from a friend. Upon entry, the first thing I notice was the wall of hot wheels. Great decoration! I had the opportunity to speak to the owners. They were very friendly and appeared knowledgeable. As someone with limited car knowledge, they did a awesome job answering all my questions and concerns. Thanks fellas! I will be sure to stop by again once I decided on a car! Great complimentary snacks too! I left with hot Cheetos and some candy.

I came in to check out a Lexus IS350 that they had in stock. I was genuinely surprised by the customer service this dealership provided. The price was great which was brought me in but the shopping experience made me stay. The decor and vibes were second to none compared to other used car dealerships I shopped around at. The dealership had great music playing and had tons of complimentary snacks and drinks that really enhanced my shopping experience. Although I did not end up buying the Lexus I still highly recommend this place for the shopping experience and competitive pricing

The Auto Paddock Team was welcoming and friendly upon my visit. This is their new location and they have a great selection of cars ready stocked at the dealership. As a female, it can be quite intimidating to walk into  dealership, but Tony and Sheldon were very attentive to my questions and I even got to test drive the 911 around the block. After the drive, I was offered water and complimentary snacks (they had really good snacks). While I did not buy a car, i will definitely come back for future car services. I learned that they recently added car detailing and repair to their shop.

When I first walked into this dealership I was taken aback at just how honest and transparent these people are. I have been in the car business and can attest that this is the most up front and honest dealership I have ever been to. It was an absolute pleasure dealing with this dealership!

Tony and Sheldon are just about the best guys to buy a car from. Great office, amazing garage. Super helpful before and after purchase. We let them know we were flying in, and they picked us up from the airport, let us take it to a mechanic for a pre-purchase inspection, and were the coolest guys to sit and talk to. Best of luck guys.

Both Tony and Sheldon were super nice and helpful when I went to go look at a 2008 Civic Si. The car was in great condition despite being 15 years old, low miles, the interior was mint and drives smooth. They were very upfront with any issues they knew about and didn't try to up charge on anything and explained all the fees and taxes in detail. It's obvious that these guys are car enthusiasts and loves to chat about anything car related with people. Sheldon noticed an issue with a plastic trim piece while we were on our way to go pick up the car so instead of trying to hide it like many other dealers would, he was very up front about it and even discounted the cost of replacement parts for it from my total OTD price. If you're looking for a dealer that specializes on low miles, clean and unmodded fun or performance cars, I highly recommend you check out the Auto Paddock. Overall, experience at this dealership was fantastic!

Sheldon and Tony are awesome! My mom and I had been car hunting for ages dealing with sketchy sales people and dealers just trying to find the right car. Sheldon and Tony made us feel welcome, were nothing but kind and transparent and made the process suuuper easy. Thank you guys again, we LOVE our CAR!!!

Before I was introduced to Tony’s team at Auto Paddock, we had a terrible experience with selling my car at another car dealership RMC in San Bruno. We spent thousands on fixing the car brakes and cleaning the car just to found out the car brake wasn’t even fixed and it became unsafe to drive. they also listed my car for the price much lower than they initially quoted without our consent. All this bad experience lead us to calling a handful more car dealers. We are lucky to get introduced to Tony! He and his team immediately came to my house to inspect the car, gave us an very reasonable estimate, took our car to a repair shop for a fix within a few days, helped us saved a few thousand dollars on repairing, and also got our car sold within 30 Days! We are so thankful! If you are looking for an honest and reliable car dealer, you don’t need to look further! Tony’s team is the best!

Sheldon and Tony were great! No fuss way to buy a car. I couldn't be happier. They were knowledgeable and professional. I loved the no hassle buying experience. Truly a pleasure to work with.

You know, initially I had my doubts before purchasing my M3 from them. I haven't had good experiences at used car dealerships in the past. But Sheldon and Tony... man I was so blown away. Buying a car should ALWAYS be like this. They were both very communicative and transparent. I was flying in from Los Angeles and they even picked me up from the airport SUPER early in the morning! WOW!!! They're very knowledgeable, honest, and respectful of your time. The cars they curate are primo too. I would buy my next car from them and I even recommended my friends to seek them out for their next car as well.

You know, initially I had my doubts before purchasing my M3 from them. I haven't had good experiences at used car dealerships in the past. But Sheldon and Tony... man I was so blown away. Buying a car should ALWAYS be like this.They were both very communicative and transparent. I was flying in from Los Angeles and they even picked me up from the airport SUPER early in the morning! WOW!!!They're very knowledgeable, honest, and respectful of your time.The cars they curate are primo too. I would buy my next car from them and I even recommended my friends to seek them out for their next car as well.

Had my car detailed there and while I waited the staff there were great. Cool Hot wheels themed waiting/office area, Cool cars in their garage, and finally a great view from the front of their shop.

Where to start on this review...for those who don't want to read the lengthy review. The TLDR is YES, Tony and Sheldon at The Auto Paddock truly give you the most professional, transparent yet casual used car buying experience ever! I was looking for a reliable and fuel efficient vehicle for my 76 mile commute to work and back. Upon arrival, you can tell that Tony and Sheldon at The Auto Paddock are passionate about their hobby in cars and their business. I was not rushed into the vehicle buying process and their knowledge of their vehicles in inventory sealed the deal. I've purchased multiple cars throughout my life and the way they handled themselves was truly a professional yet casual experience. If I had any questions about the vehicle or paperwork, they took the time to explain it in a way that was easy for me to process and understand. Thank you for Tony and Sheldon for the awesome daily and I hope we can do more business in the future when I am in the market for another vehicle!

Well it's been over two weeks since I purchased my 2015 Toyota sienna limited from the boys at Auto Padlock. First thing I appreciate about them that they are also just as myself and family are native born San Franciscans. They have true integrity for being car salesman and definitely support the local economy. My purchase has been tremendous and I can't tell you how much I appreciate the customer service ,I received from Auto Padlock. In no way shape or form did I feel pressured by any annoying follow up calls after I initially looked at the vehicle, and that tells me that they don't feel, like they have to pester the customer into buying the vehicle. Because the vehicles they sell are not only quality but they sell themselves.My credits not so great, but they definitely help me get a quality loan at a decent APR and for that I am also grateful . So if you are looking to support a small business, please support this business because it's two high school buddies with the dream and they're living it. To Sheldon and Tony, I am very grateful for the opportunity. You gave me to buy a new car for my family and myself and as a San Francisco Native also, I am very proud of the the business you have created by two local boys. Stay blessed, and we will see each other again..

Shopping for a used car is not an easy matter; dealing with a dealership or a salesperson who may not communicate with you in a timely manner, might push you in some way or another, and/ or become rude if you decide not to buy.  This is definitely and surprisingly is not the case at "The Auto Paddock''. All the unexpected happened: Professional Communication, Responsiveness, Excellent customer service, and Transparency. I am really satisfied with my purchase and I definitely recommend them for anyone who is shopping for a car. I will definitely be back the next time I'm in the market.Sheldon and Tony THANK YOU! for making this experience pleasant for me!

I purchased a 2008 Lexus LS 460. The car is in great shape what's relatively low mileage considering the year. Sheldon was excellent work with and was obviously very knowledgeable about the vehicle. I couldn't be happier!

I had the absolute pleasure of working with Tony and Sheldon while helping a friend get a new car and I loved every second of the experience! From quick and friendly emails from Tony, to Sheldon's detailed knowledge of every aspect of the vehicle, and their transparency with every tiny detail of the car, I'd come back to The Auto Paddock every time from now on I'm looking for a new vehicle! Even the chat about the difficulties of buying used cars was such a blast! If you're so much as thinking about buying one of their cars, drop by and chat with them, I think even if you don't buy it'll be worth your time!

By far the best service I have ever had! Great customer service, everybody down to earth and easy to talk too! The office although small was very comfortable. Easiest car I have ever bought!

Great to work with, Very helpful and responsive

Tony and Sheldon made the buying used car experience very comfortable and easy.  They are very nice, informative and not intimidating. The vehicle selection was perfect for our needs...we were able to find a low mileage honda accord for a great price.  I recommend contacting them.

Tony and Shelton made the process of buying a car so easy. The service and their knowledge of cars made me feel at ease with my purchase. They answered all my questions I had and even gave me the background of the car. I highly recommend purchasing your car from them.

Went to check out a car here. Sheldon is very knowledgeable about cars. This place is great if you’re a car enthusiast, and if you aren’t one they have no problem explaining and demonstrating the features on the vehicle. There is no pressure to buy and they are very up front about all of their vehicles. I would highly recommend this place to anyone looking to purchase a vehicle 100%

Tony was a pleasure to work with. He was very attentive and informative and helped me get what I needed with lightning quick speed.

Sheldon was great to work with. Very refreshing car buying experience.

Called over to their shop to inquire about a particular Lexus SUV they had on line and a young man answered, I mentioned to him I was communicating with someone on staff via text and I have a couple questions that had not been answered. One may have mistaken this young man for one of Auto Paddocks competitors, because very quickly that young man would not only answer my question but would elaborate and offer additional information, information that saved me time. For me there's one deal killer,  if the car I'm buying has cracks in the dashboard, it's on to the next for me and I pass, too difficult to replace or repair. It turns out I was speaking to one of the businesses owners.The boutique styled car selling business apparently treats  there customers with, honesty and candidness that is sadly, not part of the business vernacular today. This was refreshing to say the least. Thanks for candidly offering an upfront and honest answer about the vehicle's condition. Now that's some honesty, integrity and sincerity I can get behind! Haven't bought a car from the guy yet however, this individuals positive disposition was so unexpected so early on in our conversation it's inspired a pre- business transactions, review.This might be a first.

Highly recommend Sheldon!

Tony and shelton was very helpful with my car shopping experience. I was looking for my first car and they were very patience with all my questions

Got my dream car and commuter from them at very reasonable prices. Great customer service and definitely recommend them to friends and family.

I'm not a car person, so Tony and Sheldon were both really helpful in answering all my questions and not like typical car salesman. I recommend checking them out for a friendly and professional car consultation/buying experience!

While I did not ultimately buy the car I was considering, my experience with Shelton and The Auto Paddock was extremely positive! Communication was great: Open, courteous, responsive. Fun! Not at all pushy! Helpful! They are living the values stated on their website: upfront, honest. Refreshing! Check them out!

I bought a 2019 Cmary SE from them a few days ago and I gotta say I absolutely love it. They were amazing through the whole process and went above and beyond for me in multiple ways, so much so that I drove 5 hours ro get the car. Their selection also blew me away as well which included everything from a Nissan Altima to a brand new Porsche 911 GT3. These guys are car enthusiasts and I would recommend them to anyone.

Took my car their for consignment after dealer tried to offer me a low value. They sold it for over twice the trade in offer and quicker than I could myself.

Tony and Shelton were great guys to work with. Answered all my questions and put customer first. Not many shop can do that. Was looking for a reliable sedan and got a great car from them. They are chill and I didn't feel any pressure. Highly recommend! Just talk to them if you have any questions about getting a car.

The two guys who run this shop are superb. You can tell they are car guys first and salespeople second.  Sheldon was able to find and procure a vehicle for me. He was communicative, knowledgeable and extremely helpful. No high pressure sales gimmicks, no slimy used-car-dealer vibes.